Frequently Asked Questions
- My dealer offered me a policy which provides a similar cover as GAP Insurance yet the cost of their policy was more expensive, why is this?
- Can I take out GAP Insurance if I bought my car in a private sale or at an Auction?
- Do I have to buy GAP Insurance from the dealership I bought my car from?
- What is the maximum claim amount payable under GAP Insurance?
- Is GAP Insurance available for both new and used cars?
- Is GAP Insurance transferable if I decide to sell my car?
- Who are the Insurers of GAP Insurance?
- Is there a maximum age after which cars will no longer be eligible for GAP Insurance?
- What is a ‘Total Loss’?
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My dealer offered me a policy which provides a similar cover as GAP Insurance yet the cost of their policy was more expensive, why is this?
Motor dealers may often include commissions and overhead costs which are incorporated into the premium charged to you. As we offer our coverage direct, you pay the wholesale price. By Purchasing GAP Insurance from us you will save in the Insurance Premium Tax (IPT) from us this is at a rate of 5% from a motor dealer this is at 17.5%.
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Can I take out GAP Insurance if I bought my car in a private sale or at an Auction?
No, unfortunately we can only insure cars purchased from either franchised or independent dealerships.
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Do I have to buy GAP Insurance from the dealership I bought my car from?
No, you can buy GAP Insurance from us up to 90 days after you have purchased your car.
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What is the maximum claim amount payable under GAP Insurance?
You can choose a claim limit to suit your requirements up to a maximum of £25,000 for Purchase Price Protection and £20,000 for Lease GAP dependant upon your vehicles value.
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Is GAP Insurance available for both new and used cars?
Yes, providing used cars are no older than 7 years at the time cover starts.
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Is GAP Insurance transferable if I decide to sell my car?
No, GAP Insurance will cancel immediately when you sell or transfer ownership of your car.
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Who are the Insurers of GAP Insurance?
GAP Insurance is insured by Groupama Insurance Company Limited, who are A rated company (Standard & Poors). Groupama are the 3rd largest mutual insurer in the world, employing over 32,000 staff worldwide, with assets under management exceeding 49 billion Euros.
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Is there a maximum age after which cars will no longer be eligible for GAP Insurance?
At the start of your GAP Insurance, your car must be under 7 years of age.
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What is a ‘Total Loss’?
A ‘Total Loss’ is where the primary motor insurer determines that the damage to the car is in excess of the value of your car or in the event of theft where your car is forfeited and a settlement is made.
If you have any further questions please contact us on Telephone 0845 270 7607 or contact us using our online form.










































